Digital Marketing Part 4: Customer Retention & Satisfaction

Digital Marketing Part 4: Customer Retention & Satisfaction

It has become so easy to understand and serve your customers in the digital age. The big question is how are you going to ensure that you serve your customers well. What is your strategy to ensure customer retention and satisfaction?

Digital Age: Customerization & Customer Co-Creation

Digital Age: Customerization & Customer Co-Creation

In today's digital age it has become easier for brands to engage with the audience at a larger scale. Some brands have taken the initiative to involve their customers in designing their products and services. It is a way of empowering your customers.